Terms and Conditions

Effective Date: [08/09/2024]

Welcome to The Classy Shop. These terms and conditions govern the use of our website, services, and products. By accessing our website or making a purchase, you agree to comply with these terms. Please read them carefully.

1. Introduction

By using our website or placing an order, you agree to be bound by these terms. If you do not accept these terms, please do not use our services.

2. General Terms

• Eligibility: By using our site, you confirm that you are at least 13 years of age or are using it with the consent of a parent or guardian.
• Amendments to Terms: We reserve the right to modify these terms at any time. Changes will be effective immediately once posted on the website. It is your responsibility to review the updated terms before making any transactions.
• Communication Consent: By interacting with The Classy Shop, you agree to receive email communications regarding your transactions and promotional offers, which you can unsubscribe from at any time.

3. Product Information

• Accuracy: We make every effort to provide accurate product information, but we do not guarantee the completeness or accuracy of descriptions, pricing, or availability. If there is an error in any detail, we reserve the right to correct it without prior notice.
• Product Variations: Due to manufacturing processes, slight variations in color, size, and finish may occur between products or between what is displayed on your screen and the actual product.
• Pre-Orders: For pre-order products, expected delivery times are estimates and may change. We will inform you if significant delays occur.

4. Pricing and Payment

• Currency: All prices are listed in [rupees], and you are responsible for ensuring your payment method supports this currency.
• Price Changes: We reserve the right to change the prices of products at any time without notice. Prices applicable at the time of purchase will remain valid for that transaction.
• Payment Methods: We accept [ (e.g., Credit Cards, PayPal, Bank Transfers)]. All transactions are securely processed through encrypted systems.
• Payment Issues: If a payment issue arises (e.g., a declined card or incomplete transaction), your order may be delayed or canceled. We will notify you to resolve any issues.

5. Order Process and Acceptance

• Order Confirmation: After placing an order, you will receive an order confirmation via email. This email does not guarantee acceptance of your order, as we may need to verify your payment or order details.
• Right to Refuse Orders: We reserve the right to refuse or cancel any order at our sole discretion. Reasons may include:
• Product unavailability.
• Errors in pricing or product details.
• Suspected fraudulent activity.
• Bulk Purchases: We may impose quantity limits on certain items or restrict bulk purchases to ensure fair availability for all customers.

6. Shipping and Delivery

• Shipping Methods: We offer several shipping methods, including standard and expedited shipping. Delivery times are estimates and do not account for potential delays by carriers.
• Processing Times: Orders are processed within [2 -3 days] business days. Custom-made or pre-order products may require additional processing time.
• Lost or Damaged Shipments: If your order is lost or damaged in transit, please contact us immediately so we can assist you with tracking or filing a claim with the carrier.

7. Cancellations, Returns, and Refunds

• Order Cancellations: You may cancel your order within [1 hours] after placing it, as long as it has not yet shipped. Once shipped, you must follow our return process.
• Return Policy: You may return items within [2 days] of receipt, provided they are in unused, original condition with all packaging intact. Products that are used, altered, or not in resale condition may be refused for return.
• Excluded Items: Custom-made, perishable, digital products, and sale items may not be eligible for returns. Check the product description for specific exclusions.
• Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.
• Refunds: Refunds are processed within [7 to 10 days] business days of receiving the returned item. Shipping costs are non-refundable, except in cases of store error or defective products.

8. Warranty and Product Defects

• Product Warranty: We offer a limited warranty on certain products, as specified in the product description. The warranty covers manufacturing defects but does not cover normal wear and tear, accidental damage, or misuse.
• Reporting Defects: If you receive a defective product, please notify us within [same time to delevery] of receipt, and we will arrange for a repair, replacement, or refund based on the issue.
• Third-Party Products: For products sold by The Classy Shop but manufactured by third-party vendors, the manufacturer’s warranty may apply. You will need to follow their specific warranty and repair policies.

9. Intellectual Property

• Copyrights: All content on our website, including images, text, and logos, is the intellectual property of The Classy Shop or its licensors and is protected by copyright laws.
• Usage Restrictions: You may not use any content from our website for commercial purposes without written consent from us. Unauthorized use may result in legal action.

10. User Accounts

• Account Creation: To make purchases, you may be required to create an account. You agree to provide accurate information and to keep your login credentials confidential.
• Account Termination: We reserve the right to suspend or terminate your account if you violate these terms, provide inaccurate information, or engage in fraudulent activities.

11. User Conduct

By using our website, you agree not to:

• Upload or share any material that contains viruses or harmful software.
• Engage in fraudulent or illegal activities.
• Access or attempt to access parts of the website that are restricted.
• Use bots, scrapers, or automated tools to access or interact with our website.

12. Third-Party Links and Services

Our website may contain links to third-party websites or services for your convenience. The Classy Shop is not responsible for the content, privacy practices, or terms of these external sites.

13. Limitation of Liability

The Classy Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website. Our total liability for any claim, whether in contract, tort, or otherwise, is limited to the total amount of the order in question.

14. Privacy Policy

• Data Collection: We collect and store personal information necessary to complete your orders and improve your shopping experience. For more details, refer to our Privacy Policy.
• Cookies: By using our site, you consent to our use of cookies, which enhance site navigation and track your site usage.

15. Governing Law and Dispute Resolution

• Governing Law: These terms and conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction].
• Dispute Resolution: Any disputes arising from these terms will be resolved through binding arbitration in [Indore Jurisdiction], unless both parties agree to an alternative method of resolution.
• Class Action Waiver: By agreeing to these terms, you waive any right to participate in a class-action lawsuit against The Classy Shop.

16. Force Majeure

We are not responsible for delays or failures in performance due to events beyond our control, including but not limited to natural disasters, strikes, supply shortages, or technical failures.

17. Severability

If any provision of these terms is found to be invalid or unenforceable, that provision will be enforced to the fullest extent permissible, and the remaining provisions will remain in full force and effect.

18. Contact Information

For questions or concerns regarding these terms and conditions, please contact us at:

The Classy Shop
[support@theclassyshop.in]
[G 8 yashwant plaza near railway station indore ]